Two things decide how this goes. First, a current Medical Records Authorization has to be on file before anything can be released. Second, what you ask for decides whether the records are useful later, because a letter saying a study was normal cannot be compared against a later one.
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A valid, current Medical Records Authorization must be on file before any records are released — to you, to another practice, or to an attorney. If yours has expired, or you are not sure whether one exists, that is the first thing to sort out. Everything below assumes it is in place.
Forms can be requested by calling the Medical Records line or through the patient portal, and the form is also available to download and complete in advance.
The portal is the fastest way to request and receive records, because nothing waits on a fax line or the post. Enrollment is handled by phone rather than online sign-up, so it has to happen inside the hours below.
With an authorization already on file, use whichever of these suits you.
Request and receive in one place, with no fax or postal delay at either end.
702-804-1273
Send the signed authorization and your request together, and keep the transmission confirmation.
Mailed requests go to the Henderson address, which is the address given for Medical Records.
Usually the shortest path, and the easiest to forward on to another clinician later.
Sent clinician to clinician, which usually gets them there soonest.
Privacy policy: CNS does not fax records to personal or personal business fax lines.
Sent to the address the practice already holds for you, not to a new one supplied by phone.
If your address has changed: you may be asked to submit a new Medical Records Authorization Form verifying the new address before any records are released.
Authorizations expire. If yours has, or if your details have changed, a new form is needed before anything can be released, and submitting it early costs nothing while waiting to be told costs time.
How the practice uses and protects your health information is set out in the Notice of Privacy Practices.
Under the HIPAA right of access, a practice must act on a request within 30 days, with one 30-day extension permitted if you are notified of the reason. Federal rules also allow a reasonable, cost-based fee for copies. CNS does not publish a fee schedule, so ask what applies when you submit the request rather than after it has been processed. Electronic copies are generally the least expensive format.
Requests between practices, or across states, routinely take longer in practice than people expect. That is the argument for starting as soon as you decide rather than after an appointment has been booked. It is also usually faster to request records yourself than to have one practice request them from another, because a request travelling between two offices depends on both ends.
Ask for the underlying documents, not a letter summarizing them.
A letter saying a study was normal cannot be compared against a later study. The underlying report can.
Electrodiagnostic reports should carry the actual values and the reference ranges used, not only a conclusion.
Not a statement that a recording was abnormal. Classification and follow-up both depend on the detail.
Reports for interpretation, images so a later scan can be compared directly rather than described.
Easier to share, easier to keep, easier for the next clinician to open, and usually the cheapest to obtain.
What was started, what was stopped, and when. A treatment abandoned years ago is information, not a gap.
If you are moving to another practice, request the records as soon as you decide, and book the new appointment before your current prescription runs out. A supply gap is the commonest harm in a transfer, and for conditions such as epilepsy a missed period of medication carries real risk. Never stop an anti-seizure medication to see what happens.
If records have not arrived by the appointment, it still proceeds and is considerably more useful with a written timeline than without one. Writing down dates, medication names and doses from memory beforehand is a reasonable substitute while the formal records catch up, and it costs nothing to prepare.
You will not usually have to repeat testing if the historical measurements arrive. That is the point of bringing them: management continues rather than restarts, and a comparison against your own earlier study is frequently the most useful information available.
Records matter most where a study will be repeated and compared. That applies to EMG and nerve conduction, EEG and transcranial Doppler. The full menu is on the diagnostic testing hub, and coverage questions are handled on the insurance page.
The right of access and the response window are set out by the U.S. Department of Health & Human Services. Reporting standards for electrodiagnostic studies come from the AANEM, and clinical guidance from the American Academy of Neurology.
Clinical Neurology Specialists performs no surgery and operates no imaging suite, infusion suite or interventional pain program, and provides no pediatric, emergency or inpatient care.
Clinical Neurology Specialists · 7751 W. Flamingo Road, Suite A-100, Las Vegas, NV 89147, 702-804-6555 · 1691 W. Horizon Ridge Parkway, Suite 100, Henderson, NV 89012, 702-804-1212 · Medical Records: 702-804-1212 Option 3, fax 702-804-1273 · Adults 18 and older.
What people ask when requesting records.
Call Medical Records and the team will tell you what is needed, what it costs, and how long it should take. Monday to Friday, 8:00 AM to 3:00 PM.